Magdalena Proga-Stępień

Magdalena Proga-Stępień is a Member of the Management Board heading the Retail Banking Division at Santander Bank Polska S.A., responsible for the individual, wealthy and SME customer segments, product development, CRM, digital, and all distribution channels. She is also a member of the Supervisory Boards of Santander Leasing and Santander TFI.

Magdalena is an alumni of the Warsaw School of Economics (Finance and Banking as well as International Economic and Political Relations) and holds an MBA from Northwestern University in Illinois, Kellogg School of Management (2003-2004). She also graduated from the IESE Business School (Advanced Management Program – Executive Education, Business Administration and Management).

Magdalena Proga-Stępień is a leader with over 25 years of experience in financial sector transformation, change management and business development. She is an enthusiast of new technologies and digitalisation and an proponent of diversity, inclusion and entrepreneurship. She has managed large organisations, being responsible for sales and distribution, digital, product development and marketing, CRM, IT and operations as well as new business development in Poland and abroad. She has carried out large-scale digital and business transformations, creating innovative business models, strategic partnerships and dynamic start-up environments. She has designed and developed new remote banking solutions and digital sales models, including innovative online and mobile platforms, building omnichannel customer experiences. Magdalena also has supervisory experience that she gained as the Chairman of the Supervisory Board at Bancovo (2019-2020) and a Member of the Supervisory Board at Generali PTE S.A. (2015-2020) and currently at Santander Leasing and Santander TFI.

Magdalena is regularly invited to take part in debates at the most important industry congresses in the country: European Financial Congress, Banking Forum, Impact, FinTech&InsurTech Digital Congress, Banking and Insurance World Leaders, and several others.

Magdalena is an initiator, promoter and involved participant of charities, and very strongly and actively supports programmes and measures for the development of female entrepreneurship. In March 2025, Magdalena Proga-Stępień was included in ‘My Company Polska’ list of the 15 most influential Polish women in the financial industry who are courageously leading the world of our money to equality.